Refund Policy

1. Overview

At TaikWrite, we want you to be satisfied with our AI-powered writing service. This refund policy outlines the circumstances under which refunds may be granted for our services.

2. Free Tier

Our free tier services are provided at no cost and do not require refunds. Users may cancel their account at any time without financial obligation.

3. Paid Subscriptions

30-Day Satisfaction Guarantee:

• • New subscribers may request a full refund within 30 days of initial subscription
• • Refund applies only to the first billing cycle
• • Must not have generated more than 50,000 tokens worth of content
• • Account will be downgraded to free tier after refund

4. Eligible for Refund:

• • Technical service failures preventing access
• • Billing errors or duplicate charges
• • Service significantly different from description
• • Fraudulent charges

5. Not Eligible for Refund:

• • Dissatisfaction with AI-generated content quality
• • Change of mind after successful service delivery
• • Violation of Terms of Use resulting in account suspension
• • Refund requests after 30 days (except billing errors)
• • Services already consumed beyond the usage limit

6. AI Content Disclaimer

Important: AI-generated content quality can vary and may require editing. Refunds are not provided based on:

• • Factual inaccuracies in AI-generated content
• • Writing style preferences
• • Need for additional editing or refinement
• • Content not meeting personal expectations

We recommend using our free tier first to evaluate content quality before upgrading.

7. Refund Process

To request a refund:

1. 1. Contact us within the applicable time period
2. 2. Provide your account details and reason for refund
3. 3. Include any relevant transaction IDs or error messages
4. 4. Allow 5-7 business days for review
5. 5. If approved, refund processed within 10 business days

8. Partial Refunds

Partial refunds may be offered for:

• • Partial service outages affecting usage
• • Pro-rated refunds for subscription cancellations (at discretion)
• • Unused portion of prepaid credits
• • Technical issues affecting specific features

9. Chargebacks

Initiating a chargeback without first contacting us may result in:

• • Immediate account suspension
• • Loss of access to all services and data
• • Additional fees to cover chargeback costs
• • Potential legal action for fraudulent chargebacks

10. Subscription Cancellation

You may cancel your subscription at any time:

• • Cancellation takes effect at the end of current billing period
• • No automatic refund for remaining subscription time
• • Access continues until subscription expires
• • Data retention according to our data policy

11. Policy Changes

We may update this refund policy from time to time. Changes will be posted on this page with an updated date. Existing subscriptions remain subject to the policy in effect at the time of purchase.

12. Contact Us

For refund requests or questions about this policy:

• • Email: support@taik18.com
• • Subject line: "Refund Request - [Your Account Email]"
• • Contact form: Contact Us